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What We Should Know About The People We Don't Know Something is very wrong with the tools and strategies we use to make sense of people we don't know. And because we don't know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. Malcolm Gladwell, host of the podcast Revisionist History, offers a powerful examination of our interactions with strangers - and why they often go wrong.