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Difficult Conversations
10th Anniversary Edition

      $ 24.00

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How to Discuss What Matters Most This New York Times Bestseller has been updated with Answers to 10 Questions People Ask. We attempt or avoid difficult conversations every day-whether dealing with an under-performing employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.

Category: Communication Skills
Subcategory: Boundaries
Author: Douglas Stone, Bruce Patton, Sheila Heen

Publication Date: 02-11-2010
ISBN: 9780143118442
Pages: 352
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